The Nurse Manager is responsible for the functioning of the nursing department, ensuring the delivery of safe patient care through the efforts of competent staff, and is also responsible for developing and implementing strategies for the clinical care of a defined group of patient care/clinical areas. This position may also have responsibilities for non-clinical functions related to the clinical area. As a leader, the Nurse Manager will shape and interpret the standards required to ensure quality outcomes and a high degree of patient, physician and employee satisfaction. This position is also responsible for the management of personnel, budget, equipment, and supplies on the unit, as well as working with other departments, the medical staff, and administration on issues that are directly and indirectly related to the nursing department.
Essential Functions
- Manages personnel, including disseminating information, conducting evaluations, handling conflict resolution, addressing staff satisfaction issues, and documenting above actions.
- Oversees coordination of patient care.
- Conducts performance improvement activities.
- Ensures appropriate staffing and complete unit scheduling.
- Oversees equipment and supply management.
- Collaborates with other departments.
- Fosters positive physician relationships.
- Maintains regulatory standards and completes post-survey follow-up.
- Manages the departmental budget.
- Prepares for and attends meetings.
- Ensured that strategy development leads to outcomes supportive of the strategic plan. This is accomplished by taking personal responsibility for results, by being involved in and supportive of facility and organizational decision making and by involving a diverse group of talented people in the achievement of these outcomes.
- Provides leadership that results in a collegiality between staff, physicians and the leadership team. Continually assesses patient satisfaction and sets a high standard for staff and leadership to improve patient satisfaction as measured by survey scores.
- Assures quality and safety in patient care practices by providing an environment that promotes reporting of patient occurrences and staff involvement in process improvement and creation of best practices for patient care.
- Supports a Patient Safety Plan that: fosters an environment focusing on processes and outcomes rather than individual blame and ensures that safety is a priority in design and redesign of new services; allocates financial, informational, physician and human resources for improvement activities; and assures patient and family disclosure of “untoward outcomes.”
- Manages the financial and capital resources by monitoring operating revenue and expense, establishing and maintaining cost control programs.
- Performs all function according to established polices, procedures; regulator and accreditation requirements as well as applicable professional standards.
- Decisions are made within broad interpretation of applicable laws and governmental guidelines.
Other Duties
- Totally accountable for budgetary preparation/compliance.
- Totally accountable for control of capital assets.
- Partially accountable for long-range operational and strategic planning.
- Completes projects as assigned by the Administrative Team.
- Seasonally prepares for State Accreditation Survey.
- Participates in departmental and association wide informational meetings and inservices, including staff meetings, association wide forums, and seminars.
- Reviews department and association wide policies and procedures annually. Develops and maintains new policies and procedures as needed.
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Abilities
- Must be proficient in the hospital time-card system.
- This position requires general nursing skills and knowledge of general office equipment (including the nurse call system, telephone system, fax machine, copy machine, computer, and commonly used hospital programs) as well as excellent computer, communication, critical thinking, problem solving, leadership, supervisory, interpersonal skills, basic math skills, and the ability to exercise independent judgment skills.
- This position also requires knowledge of hospital equipment and programs, including all Hospital Information Systems and department specific equipment.
- Must read, write, speak, and understand English.
Supervisory Responsibilities
- Job includes full supervisory responsibilities such as: (1) providing daily work direction, (2) approval of absences or overtime, and (3) recommendations and/or approval regarding hiring, terminations, or job changes.
Work Environment
At Summit Healthcare, our mission statement is that we are trusted to provide exceptional, compassionate care close to home. Our vision is to be the healthcare system of choice.
To uphold our mission and vision statements, we expect all employees to practice SHINE Behavioral standards:
- Always SHINE – show respect and be kind.
- Always work together – we are on the same team.
- Always serve others – no job is beneath you.
- Always maintain high standards of quality and safety – best practice every time.
- Always communicate clearly – be compassionate.
- Always practice integrity – maintain confidentiality.
- Always be accountable – take responsibility.
- Always empower – create an environment of success.
- Always excel – don’t settle for mediocrity.
- Always promote wellness – make choices for a healthy lifestyle.
Physical Demands
Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of Sedentary work. Light work usually requires walking or standing to a significant degree. Worker is exposed to extensive computer work.
Required Education and Experience
- Bachelor’s degree in healthcare or related field.
- Current Arizona Registered Nurse license.
- CPR certification (within 30 days of hire date).
- ACLS Certification (within 30 days of hire date).
Preferred Education and Experience
- PALS Certification.
- 2-4 years previous experience in a clinical setting.
- 2-4 years previous managerial experience.
OSHA Exposure Category:
Involves exposure to blood, body fluids, or tissues.
This is a safety sensitive position.
