Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Lead Surgical Support Associate
Entity: Hospital of the University of Pennsylvania
Department: Peri-op Environmental Services
Location: 3400 Spruce Street, Philadelphia PA 19104
Hours: 1.0 FTE (40 hours per week), Evenings 12:00p - 8:30p
*Competitive Benefits, Career Growth Opportunities and Tuition Assistance! *
Summary:
The role provides day‑to‑day guidance, training, onboarding support, and performance reinforcement without formal disciplinary authority, aligning with Lead‑level expectations rather than Supervisor or Manager roles. This role serves as a lead resource within the Surgical Support Services job family, assisting with staff scheduling, training and reeducation to staff. The Support Associate Lead collaborates with clinical and operational leadership to support daily workflow, provides staff education related to updates, equipment, and room setups, and ensures completion of mandatory education requirements. Additional responsibilities include inventory management, rounding, room and supply closet checks, and providing coverage for lunches and breaks as operationally required along with assisting in OR room cleans or transporting non-Tele Patients based off daily staffing shortages and operational needs.
Responsibilities:
•Communicate to the required stakeholders, on a daily and real time manner, issues regarding supplies or equipment that may impact room cleansing, patient care and safety. Stakeholders include the immediate manager, supervisor and other leaders as instructed.
•Performs duties in accordance with Penn Medicine and entity values, policies and procedures
•Other duties as assigned to support the department, entity and the health system organization
•Respond to calls for issues related to EVS, Transport, Case Carts and Nursing
•Respond and assist the stakeholders with obtaining any equipment or supplies in a urgent and critical situation, including communicating with other departments if needed
Education or Equivalent Experience:
H.S. Diploma/GED (Required)
1+ years' experience supporting Environmental Services (EVS) and/or Patient Transport functions within a perioperative setting
Minimum of one (1) year of lead experience
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
