Why Ironwood Cancer & Research Centers? Ironwood Cancer & Research Centers was founded in 1993 by Dr. Parvinderjit Khanuja. Over almost three decades, Ironwood has grown throughout metro Phoenix area. Today Ironwood has 15 locations including 5 comprehensive cancer centers, a multi-specialty oncology network of over 100 providers, a robust Integrative Services program, a dedicated research department, and a growing Women’s oncology program. With over 700 employees our mission is Compassion through Kindness. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Ironwood Cancer & Research Centers, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, collaboration, accountability, and empathy.
Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.
Overview: We are looking for a full-time in-office dispensing pharmacy technician to focus on prior authorization and financial assistance. Monday - Friday, daytime schedule (no holidays).
Essential Duties and Responsibilities:
- Receives electronic prescriptions; obtains prescription coverage and other pertinent information from the patients; enters data in prescription processing system to create a patient profile and determine insurance eligibility.
- Selects medications from stock for preparation; counts, pours, or mixes pharmaceuticals;
- places pharmaceutical products in appropriate containers and affixes labels to containers;
- packages and sets up delivery of pharmaceuticals to other clinics.
- Works with other healthcare professionals if patient information is unclear to accurately
- process prescription claims.
- Under the direction of the Chief Financial Officer (CFO), assists in contracts and
- contractual requirements for filling the prescriptions. Keeps up to date with all payor changes and communicates with applicable staff.
- Assists with resolving patient billing complaints, i.e., Annual Medicare Deductible.
- Maintains accountability for day-to-day patient reimbursement activities, workload and
- overall workflow.
- Assists patients and/or their responsible parties with questions regarding billings.
- Performs job duties and responsibilities in compliance of payors.
- Works on patient's behalf to identify and assesses patients’ responsibilities for those with
- insurance coverages and to coordinate and/or investigate financial options for those
- without insurance coverages.
- Assists billing department regarding outstanding balances and unpaid prescription claims.
- Performs various collection actions including contacting patients by phone, correcting and
- resubmitting claims to third party payers.
- Monitors, follows up with, and records all insurance re-authorizations required by payors
- to ensure compliance and continuity of treatment.
- Provides excellent customer service to all patients and medical professionals.
- Preserves confidentiality of protected health information (PHI) and adhere to all HIPAA
- guidelines/regulations.
- Prepares and submits necessary documentations (such as prescription hardcopies, patient
- signature logs, invoices, etc.) to payors when audits are requested.
Minimum Qualifications
- Professional demeanor and courteous attitude.
- General knowledge of in-office dispensary laws, practices and procedures.
- Knowledge of brand name drugs and their generic equivalents.
- Knowledge of common medical terms/abbreviations and in-office dispensary calculations.
- Knowledge of insurance and third-party billing systems.
- Must be able to prioritize and work in a fast paced environment.
- Ability to respect confidentiality of patient data.
- Knowledge of medical safety standards to assist in manufacturing and working with pharmaceutical substances.
- Ability to read and interpret prescription information.
- Proficient mathematical skills and is able to calculate mediation doses and dispensing quantities.
- Must be able to type and work on a computer.
- Proficiency in Microsoft Office, Word, Excel and Internet with basic computer skills.
- Knowledge of reviewing and completing Health Insurance Claim Form.
- Excellent written and verbal communication skills.
- Ability to work in a constant state of alertness and safe manner.
- Some travel may be required.
Education and/or Experience:
- High school diploma or equivalent is required.
- Minimum 1 year of retail pharmacy technician experience is required.
- Minimum 1 year of retail in-office dispensary experience preferred.
- Oncology background preferred.
- Specialty pharmacy claims/billing background preferred.
Certificates, Licenses, Registrations:
- Registered pharmacy technician licensed to practice in the state of Arizona.
- Certified pharmacy technician through the Pharmacy Technician Certification Board.
- Valid driver’s license
CPhT Required.
We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.
Please visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"
