GENERAL SUMMARY
In conjunction with the leadership team develops, evaluates and implements clinical programs that creates competitive and clinically appropriate patient access
Represents oncology service line to the community, collaborating with a variety of stakeholders to ensure seamless access to services, robust patient education and innovative screening programs
Acts as admitting, attending and/or consulting physician for patients who require hospitalization for primary medical diagnoses, depending on needs of patients, medical staff and hospital
Ensure delivery of care and services meet regulatory, practice and accreditation standards
Provide medical expertise in matters involving capital/strategic planning, space modifications, infection control, policies and procedures, safety, and emergency preparedness
Identifies and promotes areas to improve patient safety, corrects inappropriate and or inadequate medical care and takes overall ownership to resolve conflicting patient care decision making
In collaboration with Oncology Practice Leadership and UM SJMC Leadership teams, develop annual clinical operational goals and interventions in alignment with Oncology Clinical Service Line roadmap.
Attend UM Cancer Network Clinical and Research group meetings and ensure material is matriculated to onsite teams for evaluation, development and implementation in accord with institutional research processes
Conducts physician peer review activities as requested by medical staff office
Assist in the development and training of formal continuing medical education of onsite providers
Support marketing and program development outreach efforts and actively participates in community activities.
Other UM Cancer Network Affiliation duties as assigned
ESSENTIAL FUNCTIONS
Provides leadership and oversight of the delivery of medical care by clinical staff through direct supervision and audits.
Promotes and models the characteristics of a highly reliable organization, expressing a preoccupation with failure, reluctance to simplify, sensitivity to operations, commitment to resilience and deference to expertise.
Directs activities related to the delivery of medical care and clinical services such as cost management, utilization review, quality assurance, and medical protocol development.
Participates in the recruitment and selection process of medical providers and provides regular performance reviews and feedback. Assists in the development of standards and qualifications for providers.
Serves as a mentor by providing education and developmental opportunities to clinical staff.
Manages the resolution of practice related issues of provider staff.
Attends standing meetings (board, committee, etc.).
Monitors quality and appropriateness of medical care. Insures timely and accurate record keeping and documentation to support clinical and reimbursement activity.
Provides oversight of utilization and risk management activities including monitoring of service utilization, adherence to corporate compliance plan, attainment of productivity targets. etc.
Develops policies and procedures for clinical protocols. Manages strategic development for the practice.
Manages physician relations and/or representation. Effectively handles and resolves clinical patient complaints.
Examines patients and assessing symptoms and physical information; orders, executes, and analyzes various tests, analyses, and diagnostic images to provide information on patient's condition; administers and prescribes medications treatments; documents the patient's visit including medical history, physical exam, diagnoses, and plan of action; and provides patient education and methods regarding treatment of various conditions.
Participates in the Peer Review Program as described in the Medical Staff Bylaws and policies as managed by University of Maryland Saint Joseph Medical Center (SJMC).
Completes mandatory employee health, workers compensation, HR processes, and other training and requirements in required timeframe to ensure compliance with all FPI rules and regulations.
Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties as assigned. Specific duties and responsibilities may vary based upon departmental needs.
SERVICE EXCELLENCE BEHAVIORS
Models and integrates FPI's service excellence values and behaviors in all operational functions to achieve and maintain a high-quality culture of service excellence in all areas for which he/she is accountable.
Demonstrates ability to lead others to ensure that all service excellence goals and objectives are met at all levels within the department.
DIRECTOR COMPENTENCIES
Professional Knowledge/Expertise
Advances job competence and expertise by advancing leadership, interpersonal, professional and technical competences as indicated in best practices.
Participates actively in learning new activities and quickly applies acquired knowledge. Participates in professional activities that enhance skills, knowledge and abilities. Networks effectively and strives to achieve certifications and advances degrees where appropriate.
Serves as a respected coach, teacher, and mentor by demonstrating 2-way communication an effective interpersonal skill. Coaches, teaches and mentors staff using approaches that are effective for adults learning. Displays high levels of emotional intelligence.
Creates a motivational climate that values diversity and encourages shared learning; creates a climate that inspires employees to work at their highest potential. Values diversity and supports that lead to the well-being and satisfaction of employees. Is non-defensive, open to feed-back and receptive to learning new ideas.
Resource Management
Actions support optimal use of resources and FPI property.
Exercises sound financial judgment. Develops contingency plans to address evolving financial issues. quickly adapts to changing economic conditions by considering costs, benefits and overall value of work efforts. Manages within budget limits; effectively balances resources (i.e., human, technology and money.)
Promotes cost containment, savings and/or revenue opportunities. Minimizes expenditures by seeking non-to-low-cost alternatives.
Manages risk; protects financial resources by creating a safe and accident-free environment. Ensures responsible use of equipment and property; holds self and employees accountable for the responsible use of company-owned property and equipment.
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Contact Information
Ruth Aguero-Mackey
raguero-mackey@fpi.umaryland.edu
